Terms of Service

Welcome to the website of Legacy Media LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website, purchasing our products, or viewing our content, you agree to the following Terms of Service.

If you do not agree, please do not use our website or services.


1. Overview of Services

Legacy Media LLC provides:

  • Documentary films and multimedia content (including pay-per-view streaming)
  • Print publications (books, including coffee table books and memoirs)
  • Digital content and media experiences

All services are intended for lawful use and personal, non-commercial enjoyment unless otherwise authorized.


2. Eligibility & Age Requirement

By using our services, you confirm that you are at least 13 years old.
If you are under 18, you must have permission from a parent or legal guardian.

Certain film content may contain mature themes and is intended for audiences 13 years and older.


3. Purchases & Payments

All purchases made through our website are subject to availability and confirmation of payment.

You agree to provide accurate billing and payment information when making a purchase. We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.


4. Refund Policy

I – Books (Physical Products)

All book purchases are non-refundable.

However, we are committed to ensuring that all books are delivered in good condition. If your order arrives:

  • Damaged
  • Defective
  • Incorrect

Please contact us within 24 to 48 hours of delivery, and we will review the issue and provide a replacement where appropriate.

II- Pay-Per-View Films (Digital Content)

All pay-per-view film purchases are non-refundable, except under the following condition:

  • If there is a verified system outage or technical issue originating from our platform, and
  • The issue is trackable and confirmed on our end, preventing access to purchased content

In such cases, we may issue:

  • A refund, or
  • A replacement viewing access

We are not responsible for issues caused by:

  • User internet connectivity
  • Device compatibility
  • Third-party platform disruptions

III – Third-Party Purchases & Refunds

Purchases made through third-party platforms or external links—including but not limited to marketplaces such as Amazon, streaming platforms, or other authorized distributors—are subject to the terms, conditions, and refund policies of those respective platforms.

Legacy Media LLC does not process, manage, or control transactions completed outside of our website. As such, we are not responsible for refunds, exchanges, or disputes related to purchases made through third-party providers.

Customers are advised to review the applicable policies of the third-party platform prior to completing their purchase.

IV – Chargebacks & Payment Disputes

By completing a purchase through our website, you agree to contact Legacy Media LLC first to resolve any issue before initiating a chargeback or payment dispute with your bank or payment provider.

Initiating a chargeback without first attempting to resolve the matter with us may be considered a violation of these Terms of Service.

In the event of a chargeback:

  • We reserve the right to suspend or terminate access to any purchased digital content or services
  • We may dispute the chargeback by providing proof of transaction, delivery confirmation, or system access logs
  • You may be responsible for any fees, costs, or penalties incurred as a result of the chargeback

We are committed to fair resolution and encourage all customers to contact us directly for support regarding any purchase concerns.


5. Intellectual Property Rights

All content on this website—including films, videos, books, images, graphics, logos, and written materials—is owned by Legacy Media LLC or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or modify any content without written permission
  • Record, download, or redistribute pay-per-view films
  • Use our content for commercial purposes without authorization

6. Digital Content Usage

When purchasing or accessing our films:

  • You are granted a limited, non-transferable, non-exclusive license for personal viewing
  • You may not share, stream publicly, or distribute access to others
  • Unauthorized use may result in termination of access and legal action

7. User Conduct

You agree not to:

  • Use the website for unlawful or harmful purposes
  • Attempt to gain unauthorized access to systems or data
  • Disrupt or interfere with website functionality
  • Upload or transmit malicious code or harmful material

8. Third-Party Services & Links

Our website may include links to third-party platforms (e.g., streaming services, social media, payment processors). We are not responsible for:

  • Their content
  • Their privacy policies
  • Their system performance

Use of third-party services is at your own risk.


9. Limitation of Liability

To the fullest extent permitted under U.S. law, Legacy Media LLC shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, revenue, or business opportunities
  • Interruptions due to technical issues beyond our control

Our total liability shall not exceed the amount paid for the specific product or service.


10. Disclaimer

All content is provided “as is” without warranties of any kind, either express or implied. While we strive for accuracy and quality, we do not guarantee:

  • Continuous, uninterrupted access
  • Error-free content or services

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date.

Your continued use of the website constitutes acceptance of any updates.


12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the state in which Legacy Media LLC is registered, without regard to conflict of law principles.


13. Contact Information

For questions regarding these Terms, refunds, or support, please contact:

corporateoffice@legacymediallc.com